fg66f Privacy Policy
Your privacy matters to fg66f. This policy explains what personal data we collect when you use our platform, why we collect it, how we protect it, and what rights you have over your own information.
fg66f is the operator of the fg66f.vip platform — an online casino and sports betting service built for the Bangladesh market. As the data controller for personal information collected through this platform, fg66f is committed to handling your data with full transparency, integrity, and respect for your privacy rights at every step.
This Privacy Policy applies to all data collected through the fg66f website at fg66f.vip, through any associated mobile application, and through communications you initiate with fg66f customer support via email or live chat. It does not cover third-party websites that may be linked to or from the fg66f platform — please read those privacy policies separately.
Our Privacy Commitments
All data between your device and fg66f is protected by SSL/TLS encryption at all times.
fg66f never sells your personal data to third-party marketers or data brokers under any circumstances.
You may request correction of inaccurate personal data held in your fg66f account at any time.
Subject to regulatory retention obligations, you may request deletion of your personal data upon account closure.
Opt out of all promotional communications from fg66f at any time via account settings or by emailing support.
Personal data is stored on secure servers with access controls, regular security audits, and data minimisation practices.
1. Information We Collect
fg66f collects personal data only to the extent necessary to provide our services, comply with applicable legal and regulatory obligations, and protect the integrity of our platform. We do not collect data beyond the purposes described in this policy.
Registration and Identity Data
When you create a fg66f account, we collect the following information directly from you:
- Your full legal name, as it appears on your government-issued identity document.
- Your Bangladesh mobile phone number, used for account login, OTP verification, and payment method linking.
- Your date of birth, used to verify that you meet the minimum age requirement of 21 years.
- A copy of your government-issued identity document (national ID card, passport, or driving licence) submitted as part of the KYC process.
- Your email address, where provided at registration or during subsequent account interactions.
Transactional and Usage Data
As you use the fg66f platform, we automatically record the following operational data associated with your account:
- Deposit and withdrawal transaction history, including amounts, timestamps, payment method references, and transaction status.
- Betting and gaming history, including game type, wager amounts, outcomes, session durations, and bonus activity.
- Device and connection information, including IP address, device type, operating system, browser type, and approximate geographic location derived from your IP address.
- Customer support interaction records, including the content of live chat conversations and email correspondence with the fg66f support team.
Cookies and Similar Technologies
fg66f uses cookies and similar browser-based tracking technologies to support platform operation. These are described in detail in Section 5 of this policy. Our cookies do not collect sensitive personal data such as payment PINs or identity document details — that information is submitted through secure direct channels and is never stored in cookies.
2. How We Use Your Information
The table below summarises the primary purposes for which fg66f processes your personal data, together with the legal basis relied upon for each activity:
| Purpose | Legal Basis |
|---|---|
| Account creation, KYC identity verification, and age verification | Contract performance; legal obligation |
| Processing deposits, withdrawals, and bonus transactions | Contract performance |
| Fraud prevention, anti-money laundering compliance, and responsible gaming monitoring | Legal obligation; legitimate interest |
| Sending account notifications, security alerts, and service updates | Contract performance; legitimate interest |
| Sending promotional communications and personalised bonus offers where you have not opted out | Consent (withdrawable at any time) |
fg66f does not use automated decision-making that produces significant legal effects on players without human review. Where automated systems flag an account for review — for example for suspected bonus abuse or unusual transaction patterns — a member of the fg66f compliance team conducts a human review before any account action is taken.
3. Legal Basis for Processing
fg66f processes your personal data under one or more of the following legal bases depending on the specific processing activity:
- Contract performance: processing necessary to provide the services you have contracted for by creating a fg66f account, including identity verification, payment processing, and maintaining accurate records of your account activity.
- Legal obligation: processing required by applicable law, including anti-money laundering regulations, age verification requirements, tax reporting obligations, and responses to lawful requests from regulatory or law enforcement bodies.
- Legitimate interest: processing necessary for fg66f's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving the user experience — provided these interests are not overridden by your privacy rights.
- Consent: processing based on your freely given, specific, informed consent — primarily for sending promotional communications and personalised offers. You may withdraw marketing consent at any time without affecting the lawfulness of prior processing or your ability to continue using the platform.
4. Sharing Your Information
fg66f does not sell your personal data. We do not share your personal data with third parties for their own marketing purposes. We share your data only in the limited circumstances described below.
Service Providers and Data Processors
fg66f works with carefully selected third-party service providers who process personal data on our behalf, strictly for purposes set out in their data processing agreements with us. These include:
- Payment processing partners (bKash, Nagad, Rocket, Upay, and associated banking partners), who require your account name and registered mobile number to process transactions.
- Identity verification and KYC service providers, who process copies of your identity documents for the purpose of verifying your identity and age.
- Platform infrastructure and hosting providers, who store encrypted account and transaction data on secure servers.
- Game content providers (including Pragmatic Play, Evolution Gaming, Spribe, and others), who may receive a session identifier and account-level stake data to support operation of their games within fg66f. Game providers do not receive your name, contact details, or payment information.
Disclosure Required by Law
fg66f may disclose your personal data to government authorities, regulatory bodies, or law enforcement agencies where legally required to do so, or where we have a good-faith belief that such disclosure is necessary to prevent fraud, money laundering, or other criminal activity, or to protect the rights or safety of fg66f or its users.
5. Cookies and Tracking Technologies
fg66f uses cookies — small text files stored on your device — and similar tracking technologies to support the operation, security, and performance of the platform. This section explains what categories of cookies we use and how you can manage them.
Cookie Categories
- Strictly necessary cookies: Essential for the fg66f platform to function. They manage your login session, maintain your account state between pages, and support secure payment flows. These cookies cannot be disabled without preventing you from using the platform.
- Performance and analytics cookies: Collect anonymised data about how players use fg66f — such as which pages are most visited, how long sessions last, and where errors occur. This data helps fg66f improve the platform experience. No personally identifiable information is contained in these cookies.
- Functional cookies: Remember your platform preferences, such as your selected language version and any responsible gaming settings you have configured, so your preferences persist across sessions.
- Security cookies: Support fg66f's fraud detection and account security systems by recording session fingerprint data and flagging unusual login patterns for review by the security team.
You can manage cookies through your browser settings. Disabling strictly necessary cookies will prevent you from logging into fg66f. fg66f does not use third-party advertising cookies or cross-site tracking cookies.
6. Data Retention
fg66f retains your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
- Account registration and KYC identity data: Retained for the duration of your account and for a minimum of 5 years following account closure, in compliance with applicable anti-money laundering record-keeping obligations.
- Transaction records (deposits, withdrawals, bets): Retained for a minimum of 5 years from the date of each transaction, in compliance with applicable financial record-keeping requirements.
- Marketing consent records and communication preferences: Retained for 2 years from the date of last interaction, or until you withdraw marketing consent, whichever is earlier. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
7. Data Security
fg66f implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security framework includes SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data stored at rest, strict access controls on a need-to-know basis, regular internal security audits and vulnerability assessments, and multi-factor authentication for platform administrative access.
No data security system is entirely impenetrable. In the event of a personal data breach likely to result in risk to your rights and freedoms, fg66f will notify affected players and take all necessary steps to contain the breach and mitigate its impact as promptly as possible. If you become aware of any actual or suspected security incident involving your fg66f account, please contact [email protected] immediately.
8. Your Data Rights
As a registered fg66f player, you have the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with your account details and a clear description of the right you wish to exercise. fg66f will respond to all valid data rights requests within 30 days of receipt.
- Right of access: Request a copy of all personal data fg66f holds about you, together with information about the purposes for which it is processed and categories of recipients with whom it has been shared.
- Right to rectification: Request correction of any inaccurate or incomplete personal data held by fg66f. Requests to change KYC-verified identity data will require re-submission of supporting documentation.
- Right to erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies. This right is subject to regulatory retention requirements.
- Right to restrict processing: Request that fg66f restrict processing of your personal data in certain circumstances, for example where you contest its accuracy and are awaiting verification, or where you object to processing based on legitimate interest.
- Right to data portability: Request a structured, machine-readable copy of the personal data you have provided to fg66f where processing is based on consent or contract performance. This right does not extend to data derived from your activity on the platform.
- Right to object: Object at any time to processing of your personal data based on legitimate interest, including profiling for personalised bonus offers. You may also object at any time to processing for direct marketing purposes with no justification required.
fg66f will not charge a fee for handling data rights requests and will aim to respond within 30 calendar days. Where a request is complex or numerous, we may extend this period by a further 30 days and will notify you of the extension and reason within the initial 30-day period.
9. Payment Data and Financial Privacy
fg66f does not store your full bKash, Nagad, Rocket, or Upay account PIN or password. When you make a deposit or withdrawal, you authenticate directly with your mobile banking provider through their own secure interface. fg66f receives only a transaction reference number and confirmation of the transaction status — we do not receive or store your mobile banking credentials.
fg66f links your registered mobile number to your fg66f account for withdrawal authentication and payment method verification. This ensures that withdrawals can only be processed to the mobile number verified against your account, protecting your funds from unauthorised withdrawal attempts.
10. Responsible Gaming and Data
fg66f processes certain personal data specifically to fulfil its responsible gaming obligations. This includes monitoring player betting patterns to identify signs of potential problem gambling, enforcing self-exclusion periods, and applying deposit limits and session controls configured by the player. This processing is carried out in the legitimate interest of player welfare and in compliance with our responsible gaming policy.
Where a player activates a self-exclusion period through their fg66f account settings, fg66f will use the player's registered contact details to ensure that promotional communications are suspended for the duration of the exclusion and that the account cannot be reactivated before the exclusion period has elapsed. Player welfare takes precedence over marketing considerations at all times.
11. Minors
The fg66f platform is strictly restricted to individuals aged 21 years and above. fg66f does not knowingly collect personal data from individuals under 21. If you are under 21, you must not access or use the fg66f platform. If fg66f discovers that personal data has been collected from an individual who was under 21 at the time of collection, we will immediately close the account and delete all associated personal data in accordance with applicable law, subject to any mandatory retention requirements.
Parents and guardians who believe a minor may have accessed fg66f using falsified age information should contact [email protected] immediately. fg66f will investigate all such reports promptly and take appropriate action, including account closure and return of any deposits where the account holder is confirmed to be under 21.
12. Changes to This Privacy Policy
fg66f reviews this Privacy Policy periodically and may update it to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, we will publish the updated policy at fg66f.vip/privacy-policy with a revised Last updated date, and will notify registered players via email or in-platform notification.
Your continued use of the fg66f platform following publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to any change, you should stop using the platform and may request account closure by contacting [email protected].
13. Contact and Data Queries
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to make a complaint about how fg66f has handled your personal data, please contact the fg66f support team. All data-related enquiries are handled by our dedicated compliance team and will receive a written response within 30 calendar days.
Data Protection Contact: [email protected] (plain text — not a clickable link). Please include "Data Privacy Request" in the subject line along with your registered account mobile number so we can locate your account and respond efficiently. Our support team operates around the clock, with data privacy requests handled during Bangladesh Standard Time (BST, UTC+6) business hours.
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